VialView 1x2 Tray Installation Instructions

When to Perform This Procedure

This procedure should be performed whenever a tray is installed into a Cubie pocket.

The tray will arrive from the factory in Tray Installation Mode, indicated by the tray install screen and QR code. The tray will also enter this mode whenever it comes off a charger, since it must be removed from a Cubie pocket in order to charge.

Safety note: Follow facility medication handling policy.

Required Items

VialView 1x2 tray
Approved Pyxis Half-Height Cubie 1x2 pocket
Two compatible vials or two fingers for setup trigger
Vials assigned to the Cubie pocket

Installation Steps

Verify Tray Installation Mode

Confirm that the 1x2 tray is in Tray Installation Mode. The display should show the tray install screen with a QR code and setup prompt.

VialView 1x2 tray showing Tray Install QR code screen

The tray install screen indicates that setup is required before normal counting begins.

Place the Empty Tray in the Pocket

Place the empty 1x2 tray into the 1x2 Cubie pocket. Confirm that the tray sits flat and that the display remains visible.

Empty VialView 1x2 tray seated in Cubie pocket while in install mode

Install the tray empty before triggering the setup action.

Trigger the Setup Action

Using either two vials or two fingers, touch and release any two vial wells at the same time.

With vials, place two vials into any two wells at the same time and then quickly remove them. With fingers, lightly touch the bottom of two vial wells and release at the same time.

The action is successful when the display changes from the QR code screen.
If the display does not change, repeat the touch-and-release action until it is triggered.

Two vials placed in a VialView 1x2 tray to trigger setup

Any two wells may be used for the touch-and-release trigger.

Wait for Installation Complete

Verify that the tray changes from the QR code screen to the installation-complete screen.

VialView 1x2 tray showing installation complete message

The installation-complete message confirms that the setup action was accepted.

Verify Normal Display and Zero Count

Verify that the normal display is shown and that the count reads 0 while the tray is empty.

VialView 1x2 tray showing normal display with count zero

Normal display with an empty tray should show a count of 0.

Fill the Tray and Confirm Count

Fill the tray with the desired amount of vials, or fill the tray completely. Verify that the displayed count matches the number of vials installed.

A full 1x2 tray holds 21 vials and should display a count of 21.

Full VialView 1x2 tray showing count of 21

Full 1x2 tray: 21 vials installed and count displayed as 21.

Troubleshooting

Observation	Possible Cause	Action
Tray is not in Tray Installation Mode	Tray was already installed or has not been placed into install mode	Connect a compatible USB-C charger to the tray, then disconnect the charger. The tray will enter Tray Installation Mode after it is removed from power.
Display does not change after touch-and-release	Two wells were not touched and released at the same time	Repeat the action using two vials or two fingers.
Empty tray does not show 0	Installation mode did not complete or a well is still being detected	Remove all vials and confirm each well is clear. If the empty tray still does not show 0, repeat tray installation by connecting and disconnecting a compatible USB-C charger, then completing the install steps again.
Vial count does not match actual vials	Vial placement issue or count has not settled	Confirm each vial is seated in a well and compare the display to the actual vial count. Remove and replace the vials, then allow the display to update. If the count remains incorrect, repeat tray installation by connecting and disconnecting a compatible USB-C charger, then completing the install steps again.